Shipping & Returns

Shipping Policy

At BJSTORE, we get your order moving fast so you don't lose your workout momentum. All orders are processed and packed within 1 to 2 business days. Once your package ships, you will receive a tracking number via email to follow your delivery in real-time.

Standard Shipping (Free on all US orders): Estimated delivery within 3 to 7 business days via USPS or UPS Ground.
Express Shipping ($14.90): Expedited order processing with guaranteed delivery within 1 to 3 business days.

Return & Exchange Policy

Your satisfaction and fitness goals are our top priorities. If you are not completely satisfied with your purchase, we’re here to help.

30-Day Return Window: You can return any unused equipment within 30 days of delivery for a full refund or exchange.
Item Condition: Products must be in their original packaging, unused, and include all accessories and manuals.
Defective Items: If your equipment arrives damaged or defective, contact us within 7 days of delivery for a free immediate replacement or full refund.
How to Start a Return: Send an email to support@bjstore.com with your order number, and we will send you a pre-paid return shipping label.